In supporting resident empowerment, the CNA should...

• A. Override a resident's expressed preferences to ensure safety.
• B. Encourage residents to participate in decisions about their care when capable.
• C. Make all care decisions for residents.
• D. Ignore residents' questions about treatments.

Answer: (B)

Empowerment means honoring a resident’s right to be involved in decisions about their own care and supporting their independence when they are able. Encouraging residents to participate in decisions about their care when capable upholds autonomy, respects their preferences, and helps ensure care aligns with what matters to them, while still focusing on safety.

Overriding a resident’s expressed preferences to ensure safety undermines autonomy and can damage trust and dignity. Making all care decisions for residents removes their choice and independence. Ignoring residents’ questions about treatments denies them necessary information needed to participate in care and make informed decisions.